Step 1: Cremation
- When a pet passes on, pet owners will have to decide and arrange for their pets to be cremated.
- Most Singaporeans choose to cremate their pets due to a lack of space to bury them.
- However, should you choose to bury your pet, do take note of the NEA regulations on pet burial.
- You may refer to the step 8 on how to go about cancelling your dog's license.
Step 2: Contact Us
- Please call us at 6232 6617 to let us know your preferred arrangements.
- Alternatively, you may write in to us via this link.
Step 3: Transportation
- You can schedule for your pet to be picked from home or any veterinary clinic between 8am to 12am daily.
- Otherwise, you may drop them off during our operation hours between 9am to 5pm. Please contact us for more information via this link.
Step 4: Tagging
- Once your pet is handed over to us, they will be tagged.
- This ensures that they remain identifiable throughout the procedure.
- Rest assured that your pet will be handled with care by our staff.
Step 5: Kept in Cold Rooms
- Your pet will be kept in mortuary cold storage rooms until their arranged cremation slot.
- This service is available at no additional cost.
Step 6: Create Keepsakes
- We understand the pain of losing a fur-lend and will attend to your requests to create memorabilia to remember them by.
- Some options include creating paw prints or fur clippings.
- Please visit this page for More information about Keepsakes.
Step 7: Choose Resting Place
- Depending on the Type of cremation selected, urns may be passed back to the owners.
- You will have to decide where you wish to store the ashes, whether in a columbarium, at home, scattering them at sea, or burying them in a common burial ground at our facility.
- Please visit this page for more information about the Alternative options for pet ashes.
Step 8: License Cancellation
- For dog owners, you will need to log in to the Pet Animals Licensing System to cancel your dog's license to avoid paying the annual license fee.
- Do note that death certificates are required. This will be issued upon the completion of the cremation.